Privacy Policy

Last updated: 26 October 2026

Ishvik – The Healers' Hub ("we", "us"), run by Sandeep Khurana, Tilak Nagar, New Delhi, India, respects your privacy. This policy explains what personal data we collect, why, and your rights under India's Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws.

1. Information we collect

• Contact details: name, phone number, email address and city, when you book a consultation, fill a form (including Facebook/Instagram lead forms) or message us.
• Health and lifestyle information: only what you choose to share with us, such as health goals, routine, diet, weight and any reports you voluntarily provide during consultations or programs.
• Payment information: payments are processed by third-party payment providers; we do not store your card or bank details.
• Website usage data: basic technical data such as device, browser and pages visited, which may be collected through cookies and analytics or advertising tools (for example, Meta Pixel).

2. How we use your information

• To contact you about your enquiry and schedule consultations.
• To provide personalised lifestyle and nutrition guidance in our programs.
• To send reminders, follow-ups and program updates.
• To send wellness tips or offers, only where you have agreed; you can opt out any time.
• To process payments and keep records required by law.
• To measure and improve our website and advertising.

3. Consent

By submitting your details or sharing health information, you consent to us using it for the purposes above. You may withdraw consent at any time by writing to ishvik.hub@gmail.com; this will not affect processing already done, but we may be unable to continue providing services that depend on it.

4. Sharing

We do not sell or rent your personal data. We share it only with service providers who help us run our business (for example, CRM, email, video-call scheduling, messaging and payment providers), only as needed, or when required by law. We will not share your health information with any doctor or third party without your explicit permission.

5. Storage and security

We take reasonable security measures to protect your data and limit access to authorised persons. We keep personal data only as long as needed for the purposes above or as required by law, and then delete it.

6. Your rights

You can ask to access, correct, update or delete your personal data, withdraw consent, or nominate another person to exercise your rights. Write to ishvik.hub@gmail.com and we will respond within a reasonable time.

7. Cookies

Our website may use cookies and similar tools for basic functionality, analytics and advertising. You can block or delete cookies in your browser settings.

8. Children

Our services are meant for adults. We do not knowingly collect data from children under 18 without verifiable parental consent.

9. Grievances and contact

For any privacy question or complaint, contact Sandeep Khurana at ishvik.hub@gmail.com. If you are not satisfied with our response, you may approach the Data Protection Board of India.

10. Changes

We may update this policy from time to time. The latest version will always be on this page.

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